Privacy Policy

We at Family Home Resource understand that you value your privacy and we strive to respect that privacy when you are using our services. This Privacy Policy describes what information we gather from you, how we use that information and what we do to protect it. By using the Family Home Resource website, you are expressly consenting to the information handling practices described in this policy. 

Information We Collect From You
When you create a Family Home Resource account, we keep track of your interactions with us, including but not limited to your order history, payment history and correspondence. We do this to provide you with better service, for billing and administrative functions, to improve your customer experience and for internal research and reporting purposes. 

Emails and SMS Messages                                                                         

Our Services feature the distribution of content to your cellular phone, and by registering for a Family Home Resource text service account, you agree to receive SMS messages to your phone, including messages regarding Services you request. 

Technical Information

The Family Home Resource website collects and retains technical information regarding visits to the Family Home Resource website such as the IP address assigned to the computer visiting the site, the type of browser used by a visitor and the operating system running the user's connections to the service. This data is used to analyze the ways in which our site is used, and how we can improve the user experience. 

How We Use Your Information

Family Home Resource uses your personal information in to provide you with our services, for billing and administrative functions, to contact you, and for internal research and reporting purposes. 

Information Relating to Children
Family Home Resource services are intended for users age 18 and up. By registering for an Family Home Resource account, you represent that you are 18 years of age or older. We will not knowingly collect personal information of children under 18 years of age, and if we learn that we have inadvertently collected such information, we will promptly delete it. 

Disclosure of Personal Information to Third Parties

We do not rent or share your personal information with non-affiliated third parties except to provide products and services you have requested, when we have permission, or as described in this policy, including under the following circumstances. 

- when we believe in good faith that it is necessary to respond to subpoenas, court orders, or other legal process, or to exercise our legal rights or defend against legal claims; 

- when we believe in good faith it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms and conditions, or as otherwise required by law. 

Finally, we may transfer information, including any personally identifiable information, in the event Family Home Resource is acquired by or merged with another company. 

Protecting your information
Family Home Resource takes reasonable measures to safeguard your personal information during transmission and when stored on our network. However, due to the open communication nature of the Internet, communications between you and the website, and the website and you, may not be secure, depending on the network you are using to communicate with us. 

If Family Home Resource learns of a security breach through which sensitive personal information may have been compromised, we may notify you electronically so that you can take appropriate protective steps. By using this web site, {website} or providing personal information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this site. 

If you have any questions about security on our website, you can contact us at [email protected].

Changes to this Privacy Policy
As we update and expand our Services, we reserve the right to modify this privacy policy at any time. Any changes to the policy will be posted at www.familyhomeresource.com/mobile-privacy-policy. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. By continuing to use the site after changes to this policy, you agree to those changes. 

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us by email at [email protected].